Privacy Policy

Juniper Farm Roofing LLC, a Texas limited liability company doing business as JF Roofing (“JF Roofing,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, protect, and retain information when you visit our website, request an inspection or estimate, communicate with us, or use our services.

Information We Collect

We may collect your name, mailing or property address, email address, telephone or mobile number, service preferences, property details, photographs, project information, insurance-claim information you choose to provide, payment and transaction details, communication preferences, and the contents of messages you send us.

We also may collect technical information such as your device and browser type, Internet Protocol address, referring pages, pages viewed, approximate location, and interactions with our website.

How We Collect Information

We collect information directly from you through website forms, calls, emails, text messages, inspection and service requests, signed agreements, payments, and in-person communications. We may also receive information from service providers, insurance professionals, property representatives, analytics providers, or other parties you authorize.

How We Use Information

• Respond to inquiries and schedule inspections, estimates, appointments, and services.
• Prepare proposals, perform work, communicate project updates, process payments, and provide customer support.
• Assist with insurance-claim documentation and supplements when requested.
• Send transactional messages, requested service communications, and marketing communications where permitted.
• Operate, secure, analyze, and improve our website, services, and customer experience.
• Comply with legal obligations, enforce agreements, and prevent fraud or misuse.

How Information May Be Shared

We may provide information to contractors, suppliers, payment processors, communications providers, website and analytics providers, insurers or adjusters at your direction, professional advisers, and other service providers that need the information to support our operations or fulfill your request. We may also disclose information when required by law, to protect rights or safety, in connection with a business transaction, or with your direction or consent.

We do not sell personal information. SMS consent is not shared with third parties or affiliates. Mobile information and SMS opt-in data are not sold or shared with third parties or affiliates for marketing or promotional purposes. Information may be provided only to service providers necessary to deliver and support the messaging program.

Cookies and Website Analytics

Our website may use cookies and similar technologies to operate site features, remember preferences, understand website traffic, and measure marketing performance. We use Google Analytics to understand aggregate site activity. Google may process device and usage information under its own privacy terms. You may limit cookies through your browser settings, although some website features may not work as intended.

Information Security and Retention

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No transmission or storage method can be guaranteed completely secure. We retain information for as long as reasonably necessary to provide services, maintain business and warranty records, comply with legal and accounting duties, resolve disputes, and enforce agreements, after which we delete or anonymize it when reasonably practicable.

Your Privacy Choices

You may request access to or correction of information you provided, ask questions about our practices, or update your communication preferences by contacting us. You may unsubscribe from promotional email using the link in a message or our Unsubscribe page. To stop text messages immediately, reply STOP to any JF Roofing text. See our SMS Terms & Conditions.

SMS Program

If you provide your mobile number and opt in, we may send messages related to inspections, appointments, estimates, project and insurance-supplement updates, invoices, receipts, review requests, customer service, and other requested services. Message frequency varies. Message and data rates may apply. Consent is not a condition of purchase. Reply STOP to unsubscribe or HELP for assistance. Please review our SMS Terms & Conditions or use our Unsubscribe page.

Children’s Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. The date at the top shows when it was last revised. Your continued use of the website after an update means the revised policy applies to future interactions.

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